Order Processing

Introduction #

In this section, you can check the details of the current order and perform actions related to this order. For example, confirm or reject the order.

Basic Setting #

1.Click on Order Processing on the left-hand side of the screen.

2.Click on the Plus icon to view what dishes and modifiers this order has been ordered.

3.Click on View button on the last “Action” column to check more detailed order information. For example, customer name, contact info, etc.

Advanced Setting #

1.Confirm: When you click on confirm, the order will automatically go to bill process and wait for the next step to be taken.

2.Reject: This will happen in two ways when you click on reject:

• If customer didn’t pay online or payment already made, the order will closeout.
• If customer did pay online or already made payment, then you will need to refund (For more information, please refer to Invoice center – Advanced setting – Refund feature).

3.Print: Print this order.